Last updated: August 18, 2026
We want you to be happy with ItSearcher. If you are not satisfied with our Services for any reason, you may request a full refund within 14 days of your first payment for a subscription plan. No questions asked.
Contact us at hello@itsearcher.com from the email address associated with your account, and include the email you used to sign up. We will process eligible refunds promptly.
The 14-day money-back guarantee applies to your first payment for any subscription plan. Refund requests submitted after the initial 14-day period are reviewed on a case-by-case basis and granted at our sole discretion.
Refunds generally do not apply to: (a) renewal payments made after the initial 14-day period of your first-ever payment; (b) requests submitted after the refund window has closed; or (c) usage that violates our Terms of Service or Acceptable Use Policy.
Approved refunds are issued back to the original payment method through our payment partner, Paddle, which acts as Merchant of Record. Depending on your bank or card issuer, the refund may take 5–10 business days to appear on your statement.
Cancelling a subscription stops future renewals but does not automatically issue a refund for the current billing period. You can cancel at any time from your account's Billing page; your subscription remains active until the end of the current billing period.
Questions about refunds: hello@itsearcher.com.